Federal Perkins Loans

A Federal Perkins Student Loan (formerly called NDSL) is for both undergraduate and credential students with exceptional financial need.

Temporary Deferment

To request a temporary deferment of your loan payments due to financial hardship, complete the Request for Hardship Deferment [pdf] form and return it to the Bursar’s Collections Department.

To Maintain Your Loan

To maintain your loan via the web, contact SJSU’s billing agent, Educational Computer Systems, Inc. (ECSI). Use this website to complete your required student loan Exit Interview.

Please contact Collections with any questions regarding your Federal Perkins Student Loan.

Bursar's Office

Contact Us

Urgent inquiries:
Phone: 408-924-1601
Monday - Friday 9:00 a.m. - 4:00 p.m.

Live Chat:
ChatBot available for questions 24/7

Non-urgent inquiries:
Email: bursar@sjsu.edu
Response time is one to three business days.

Depository Box:
Deposits can be placed in the depository box at the Student Services Center and is located to the right of the main doors.

Visit Office

Mailing Address:
SJSU Bursar's Office
One Washington Square,
San José, CA 95192-0138

Visit In-Person:
The Bursar's Office is located at the Student Services Center (SSC) at the bottom floor of the North Garage (corner of 9th and San Fernando Streets).

To talk to a Bursar’s Office staff member in person, join the queue online. You will be notified by text as your turn approaches.
Monday - Friday
8:00 a.m. - 5:00 p.m.